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Call it our support service if you like. Nevertheless, have you anything to say, ask a question or give an advice, point out a missing feature or a bug, and agree to be heard by unknown ones (that alone deserves thanks), mail to

sunkware<YOU SHOULD KNOW THE SYMBOL>gmail.com

(Some day we may launch a forum. That depends on the activity of our guests.)

In case you wish to attach pictures, tables or other data, consider that maximum size of attachment in Gmail is 25 Mb. It's a good idea to compress the data. Also, we cannot guarantee the receiving of your message or immediate reply (take a week as ceiling term), so be patient and wait for few days before complaining on our service.

We shall read (not to say reply on) messages written in English, Russian, or Ukrainian.

Wanna be sure that anyone else, but we can read your messages? Then encrypt the data with our PGP Public Key:

Download Sunkware (Mediator) <the e-mail above> PGP Public Key (Binary)

.bin, 2 215 B

SHA-256 hash — 41D036930FA256EB62B879CB584D0FC27A0199D9941EA9580344327E83544C66.

Download Sunkware (Mediator) <the e-mail above> PGP Public Key (ASCII)

.asc, 3 167 B

SHA-256 hash — 51BEF08752FA9B7B3E89CF3CB10101AAF5BBC87EC7FAFE2A1357DAA5D895C679.

Here's our fingerprint:

(Visit gnupg.org if you're new at public-key cryptography.

There are nuances. Man-in-the-middle... are you sure that we yesterday and we today are the same as we tomorrow?

How can you define «us», who've typed these words? And how can you trust the things said above? You can't. And yet...)

Your suggestions and remarks, opinions and critics, greetings and damnations are expected to be useful. By revealing the weak spots of our projects, you help to improve them according to your needs. Therefore, make your queries as clear as possible, and you will get the result soon. Give them a reasonable title, describe what happened and the problems you've encountered, along with circumstances they've emerged at. Attach the screenshots of the situation (or even screencasts).

It is not required to reveal your personality, however, significant changes — critical bugs, updates, localizations — will be credited by (pseudo)names of those who noticed, inspired, or made them.

We'll be glad to know you are there.

With the warmest of smiles,
Sunkware Development Team

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